Privacy Policy

Last updated: 11/4/2026

Your privacy is important to us. It is Retraining The Village's policy to respect your privacy regarding any information we may collect from you across our website, https://www.retrainingthevillage.org, and other sites we own and operate.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

The types of personal information we may collect include:

• Contact information (such as name, email address, and phone number) submitted through forms.
• Donation information (processed securely through our third-party payment processors like Stripe).
• Log data and device information (such as IP address, browser type, and pages visited) for analytics purposes.

2. Use of Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services.
• Process and manage donations and volunteer applications.
• Communicate with you, either directly or through one of our partners, including for customer service and updates.
• Send you emails, newsletters, or SMS messages (only if you have explicitly opted in).
• Understand and analyze how you use our website to improve user experience.

3. Data Retention and Security

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

4. Third-Party Disclosure

We don't share any personally identifying information publicly or with third-parties, except when required to by law or to facilitate our services (e.g., secure payment processors, CRM systems, or email service providers). Our third-party service providers are bound by strict confidentiality and data protection agreements.

5. External Links

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

6. Your Rights

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. You also have the right to request access to, correction of, or deletion of your personal data at any time by contacting us.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Consent

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.